Roadmap
What’s built, what we’re adding now, and what could come next. Any brand can vote on what we build next, and client votes count first.
Built and tested
- Hazmat Box Check: holds any order that breaks one of three USPS rules (ground only, no foreign or military addresses, no more than 1 pint in a box) before a label is bought.
- Order-Status Responder: answers “where is my order?” emails from live tracking, in Gmail and Google Workspace inboxes.
- Sell-Out Early Warning: a daily stock check, with an alert at each scent’s reorder point.
All three are in the Peak-Proof Perfume Program.
Being added to the Box Check
- UPS and FedEx rules, plus every USPS flash point band, from a rules engine that passed 70 of 70 tests. They join the Box Check after a trial run on test orders.
Planned: vote for what comes next
None of these is built yet. Tell us which one would matter most to your brand, and it counts as a vote.
- Order-by dates on your site and in emails. Ground-only cutoff dates shown on your store, cart and order emails, with late orders flagged. Vote for order-by dates on your site
- Hazmat fee audit. Finds USPS hazmat fees on your carrier invoices and puts them in dollars. Vote for the hazmat fee audit
- Supplier purchase order tracker. Follows open orders for bottles, pumps and caps, and warns you when one runs late. Vote for the supplier order tracker
- Reaction report desk. Logs each possible reaction report with the day it arrived and tracks MoCRA’s 15-business-day FDA window. Vote for the reaction report desk
- Broken bottle claims. Photo intake, reships and carrier claim paperwork, prepared for you. Vote for broken bottle claims
- Hazmat-aware returns. Ground-only hazmat return labels for perfume, and opened bottles routed to credit or an exchange. Vote for hazmat-aware returns
- Sample shipping rules. Samples of 30 ml or less sent under the USPS Small Quantity rules, with the right marking. Vote for sample shipping rules
- Amazon dangerous goods review tracker. Listing status, paused listings and safety data sheets kept ready to resubmit. Vote for the Amazon review tracker
- TikTok Shop and Amazon dispatch timers. A warning before an order misses its ship-by deadline. Vote for dispatch timers
- More support inboxes. Gorgias, Zendesk and Outlook for the Order-Status Responder. Vote for more support inboxes
- Stuck-order watch for 3PLs. An alert when an order sits at your warehouse too long. Vote for the stuck-order watch
Something else you wish ran itself? hello@sypherring.com is the place to say so.
How we decide what to build
We build a new workflow when a client needs it, then turn it into a template every client can use. Client votes count first. Until something on this page is built and tested, we won’t sell it as if it were.